How We're Different

HERE'S WHAT WE DISCOVERED:

BUSINESS OWNERS ARE JUST NOT THAT INTERESTED IN PHONE SYSTEMS!

• They don't want to think about phones - even when they're using them.

• They don't want to own phones, let alone entire phone systems.

• They want a phone that is efficient with desk space.

• They want a single point of contact for issues that may span internet, network, and phone.

• When they interact with support, they want people that look past their lack of vocabulary to where the pain is.

• They don’t want to get ripped off because they don’t understand the technology.

• They don’t want to spend months researching phone systems.

• They do want to know that they’re investing in technology that will not become obsolete the day after it is implemented.

Sound familiar? If so, it's time to contact Insider Telecom. We've got something different to offer.

We Even Made Billing Different… And Easier

• No long term commitments. Done with a phone? Just send it back. Need an additional phone? Let us know and it will show up configured and ready to go.

• No variable price structures.

• Your bill is quarterly and remains consistent, no surprises.

• You can choose easy to set up auto payment too.

It starts with our phones

• Our phones are plug and play. There’s no user configuration.

• We own the phones. If they stop working, we replace them. If you need new features, we upgrade them.

• We specialize in phone systems equipped with between 5 and 50 stations.

• We give you straight talk on the strengths and weaknesses of VoIP phone systems vs. traditional phone systems. (We have a strong presence in Southeastern Michigan. We know the local broadband vendors and can even coach you on the right things to say to grease you through support. We can also send out network technicians to help you sort out issues with your internal systems.)

• With an extensive background in software, telecom, and business, our system design team sees things the other guys miss. (But if your previous telephone provider figured out the best way, we’re happy to do it the same way - though we consider this just the starting point.)

• We work with one phone manufacturer - chosen for quality and variety of phones, broad industry support, price, and features.

It Continues with Our Specialized Support

• When new features are developed that may help your business, we give you a call to talk it over. And we set them up for you.

• Rather than trying to maintain a complex Web 2.0 software system, we make changes for you, so you don’t need to relearn a complex system with each use.

• We specialize in phone systems equipped with between 5 and 50 stations.

• We create easily understood instructions for the features you use on your system. We don’t drop a manual on each desk and have your employees sit through a multi-day training session.